How Can We Help?

SaneCost currently uses:

• Basic: EC2 read-only (no cost data)

Coming soon: Additional permission tiers will be available including Standard (EC2, RDS, EBS with cost data), Advanced (all compute & storage), and Full (complete read-only access). Optional stop permissions with resource tagging will also be supported.

SaneCost automatically scans your AWS resources every 30 minutes.

Currently monitoring:

• EC2 instances with low CPU utilization

Coming soon: RDS databases, unattached EBS volumes, over-provisioned resources, and tagging compliance checks.

Yes! Use the /sanecost config command to customize:

• CPU utilization threshold (default: 10%)
• Idle time before alerting (default: 2 hours)
• Cost threshold for notifications
• Notification channel preferences

Example: /sanecost config cpu-threshold 15

Absolutely. SaneCost prioritizes security:

• We use read-only IAM roles (no ability to modify resources)
• All data is transmitted via TLS encryption
• We don't store AWS credentials
• CloudFormation stack can be deleted anytime to revoke access
• API keys expire after 24 hours for setup security

You have several options:

• Pause notifications: Use /sanecost config notifications off
• Adjust thresholds: Increase thresholds to reduce alert frequency
• Change channel: Route notifications to a different channel
• Uninstall: Remove the app from Slack workspace settings

Common solutions:

• Check permissions: You need IAM role creation permissions
• Verify region: Deploy in your primary AWS region
• Check stack name: Ensure it's unique in your account
• API key expired: Run /sanecost connect aws again for a fresh link

Still having issues? Email us at support@sanecost.com with the error message.

SaneCost is currently free to get started! All features are available at no cost.

In the future, we'll offer transparent, usage-based pricing with a generous free tier. Early users will receive special pricing and advance notice of any changes.